A COD (Cash on Delivery) account means payment is due at the time of purchase or delivery using cash, check, or card.

An open credit account allows approved customers to charge purchases to their APSCO account and pay on terms (typically Net 30 days, as outlined in our Credit Application and Terms & Conditions).

Our credit application will ask for basic business information and references, including:

• Legal business name, billing and shipping addresses
• Business type and years in business
• Accounts payable contact and tax‑exempt status (if applicable)
• Bank reference and at least three trade references
• A digital or physical signature

Providing complete and accurate information helps speed up the approval process. The customer is responsible for updating all account information via Accounts Receivable.

• In person: Visit any APSCO Supply branch counter.
• By phone: Call your local branch and speak with our sales team.
• By email: Work with your APSCO account representative to submit PO‑based orders.

Moblico: Select locations have text‑based ordering and counter support through Moblico. Call your local branch to find out if this option is available for your location.

The fastest way is to contact your nearest APSCO branch by phone. Our team can check branch and warehouse inventory and offer alternatives if a specific brand or model is not available.

Yes. APSCO Supply partners with leading manufacturers and can often special‑order non‑stock items to meet your job requirements. Lead times, freight, and restocking policies will follow the manufacturer’s guidelines. Special orders will not be ordered until payment or a PO number is provided by the customer.

We offer local branch delivery within our service areas using APSCO trucks, customer pick‑up at the branch counter, and freight / LTL options for larger or out‑of‑area shipments. Specific options and charges are confirmed when your order is placed.

In‑stock items typically ship the same business day for orders placed before our branch cut‑off time. Special‑order or back‑ordered items will ship based on manufacturer availability. Your APSCO representative can provide a more specific estimate at the time of order.

Most stock items can be returned in resalable condition with prior authorization. Some items (special orders, cut pipe, custom materials, electrical items, etc.) may be non‑returnable or subject to restocking fees.

For full details, please review our dedicated Return Policy page on the website or contact your local branch.

Start by contacting the APSCO branch that processed your order. Our counter and inside sales teams can help with shipment questions, product issues, and basic billing questions. For account or statement questions, our credit department can assist using the contact information on your monthly statement.

Most of the tools on our website do not require a login. You can learn about APSCO, view the brands we carry, find a store, and access our credit application directly from the main navigation.

To pay your bill online, use the Pay Your Bill link in the header, which will take you to our secure payment page. If you have any questions about online payments or account access, please contact our credit department.

APSCO does not currently offer a separate customer ordering portal. Instead, our website is focused on giving you clear information and a few key self‑service tools.

On the APSCO website you can:

• Learn more about the company and our four divisions
• View brands we represent
• Find store locations and contact information
• Access and submit a Commercial Credit Application
• Use the Pay Your Bill link to make secure online payments

If additional online features are added in the future, we will update this page to reflect what’s available.